inTouch is a multichannel messaging platform designed to manage SMS, Email and RCS communications from a single environment. The platform enables businesses, agencies and resellers to create personalised campaigns, segment audiences, run A/B tests and track performance in real time. inTouch supports both marketing and transactional use cases, including automated workflows, subscription and opt-in management, secure OTP delivery and advanced reporting. Thanks to its multilevel account structure, agencies can create and manage multiple client accounts, each with dedicated users, permissions and analytics, all controlled from one master dashboard. Available via web interface and APIs, inTouch can be easily integrated into existing systems and workflows.