We’ve been using Raintree Systems as our EMR at Circle Creek Therapy since 2021, and it’s been an invaluable tool for managing our clinic’s operations. One of the standout features is the "Follow Ups" system for billing and troubleshooting. This feature has streamlined our billing process by allowing us to easily track unpaid claims, outstanding balances, and any issues that need attention. It helps ensure nothing gets overlooked, saving us time and reducing the stress of managing billing.
The system as a whole offers a robust set of tools that make scheduling, intake, and reporting efficient. The scheduling system is flexible, the intake process is smooth, and the reporting functionality provides great insights into both patient care and clinic performance. We especially appreciate the transparency and insights the reporting provides, making it easier to track productivity and outcomes.
On top of all the great features, Raintree’s customer support is fantastic. We’ve had the pleasure of working with Carrie Myers, and her support has been outstanding. She’s always been proactive, knowledgeable, and incredibly responsive, making a huge difference when we need troubleshooting or guidance.
Overall, Raintree Systems has been a game-changer for our clinic, offering the right tools and great support to help us deliver top-notch care while staying organized and efficient.
I like the ability to customize reports and view the data. So many different options and almost every report you can think of is in the system. The task dashboard is a huge asset as well.
Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals.