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Pure Chat

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207 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2012
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Pure Chat Reviews

Review Filters
Profile Name
Star Rating
120
71
14
1
1
MC
Miriam C.
Web Designer
01/14/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

: Live communication with customers to improve the attention and web experience.

The need for a live chat on our website has led us to the implementation of Pure Chat, we liked how easy it is to keep in constant interaction with our visitors and customers during their journey on our page, providing advice and attention in real time to improve their experience. It is very easy to configure and put it into operation, and it works on both computers and mobile devices.
JS
Jimmy S.
10/06/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

It has many other customizations that allow me to capture more data from my clients

Its interface is quite easy to use and incorporate into other applications, for example, I installed it in my wordpress domain and it has been working perfectly, without any inconvenience, in addition, thanks to this application I have been able to increase interaction with my clients in a much faster and more fluid way than before, since I can respond immediately to the different requests that users present via online chat, it also has many other customizations that allow me to capture more data from my clients through the same chat, for example, the option of incorporating a telephone number and address, the fact that I also have a mobile application is very useful for me to maintain contact with my clients, even when I do not have a computer to hand.
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
07/28/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Pretty self explanatory interface but not too helpful with workflow

The setup was incredibly easy and quick to do. Using it was also a pleasure, it was almost impossible to miss a chat while using Pure Chat. The app is also very user friendly.

About

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HQ Location:
Scottsdale, AZ

Social

@PureChat

What is Pure Chat?

Pure Chat is a live chat software solution designed to help small and mid-sized businesses enhance their customer service and engagement on their websites. By adding a customizable chat widget, businesses can communicate with site visitors in real-time, addressing queries and facilitating interactions to improve customer satisfaction. Pure Chat's features include unlimited chats, chat transcripts, and visitor analytics, allowing businesses to better understand and serve their audience. The platform offers easy integration with popular website builders and supports automation through chat triggers and canned responses.

Details

Year Founded
2012