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Primo

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7 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2022

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Primo Reviews

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Star Rating
5
2
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Jonathan B.
JB
Jonathan B.
01/28/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

A modern and reassuring MDM/EDR platform for everyday use

Primo has established itself with us as a credible alternative to a well-known solution that, however, did not tick all the boxes for our organization. Under the hood, the platform combines high-level MDM and EDR, which provides us with real comfort regarding security and fleet management issues. Interactions with the Primo team have always been simple, direct, and effective, whether during deployment or on a daily basis since then. In the end, we are fully satisfied with our choice and confident for the future.
James A.
JA
James A.
01/28/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Customer service ultra available via Slack

The availability of customer service via Slack
Charly L.
CL
Charly L.
Chief Product & Tech Officer
01/28/2026
Validated Reviewer
Review source: G2 invite

Helpful, Responsive Customer Service on Slack

- The customer service is always helpful and very responsive on slack. - Fixing issue and bugs are usually done within hours if not minutes

About

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HQ Location:
Paris, FR

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What is Primo?

Primo helps IT teams at growing companies take back control of their operations. We built Primo because the tools available to mid-sized companies were either too fragmented or too complex: a different MDM per OS, SaaS access managed in spreadsheets, onboarding coordinated by email. Our platform connects device management, identity & access, SaaS governance, and employee lifecycle in one system, natively synced with your HRIS. IT Managers and CTOs use Primo to automate what used to be manual, get full visibility across their stack, and stay compliant. All without building an enterprise-grade IT team to do it. Primo is headquartered in Paris, France. Founded in 2022, we work with 300+ companies across Europe managing 20,000+ employees.

Details

Year Founded
2022