Is a tool that allows the teams pricipalmentene in areas of customer service and even marketing to establish good management of customer complaints with precision and being an easy to use tool, its interface functions in a simple way with functions that allow you to record customer complaints and classify them quickly, It also allows to distribute the data or complaints to different departments or areas where they can be solcuionarte efficiently, integrates well with other systems and can be adapted to the budgets of medium or large companies without representing a large investment.