Powell Software was easy to implement and it also very easy to use. It has a lot of features we use in our organizations, such as news reels, event calendars, knowledge management and team building. It is also very easy to customize and make changes. Their customer support is always very friendly and responsive.

Easy to use and incident resolution times are correct

Purpose-built solution that provides the best in class experience for content owners, contributors and consumers, with integrations that leverage AI for streamlined content creation. Powell Manager enables changes to be distributed quickly and easily across the entire experience. Organizations can drive employee engagement using the pre-built tools that Powell Software has built into their platform — extending beyond the standard web-parts that come with SharePoint. Search has been greatly improved as well, making it easier for employees to quickly search and find documents, news, people and other content across a variety of sites within and outside the experience. With the enhancement of Powell Buddy — an AI chatbot — users can further streamline search. Training the bot on specific documents or content enables organizations to build chat bots that target specific users or use cases, such as sales and product support. Implementation is fairly simple, as it incorporates a lot of pre-built templates and solutions. A partner can help extend functionality, and create a more robust experience, particularly where some change management and best practices can be applied. Because it's built on SharePoint, all your information remains secured inside your environment. Users are authenticated in using their Microsoft accounts, and can access the intranet from within Microsoft Teams, making frequency of use easy to ramp up. Further integrations are available using built in API connectors to tie together external data sources.