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Pipkins

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6 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.7
Serving customers since
1983

Profile Name

Star Rating

3
1
2
0
0

Pipkins Reviews

Review Filters
Profile Name
Star Rating
3
1
2
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
11/17/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

System is vague

The site is available 24/7 and can be accessed anytime as well
Santiago R.
SR
Santiago R.
Workforce Operations Manager | Trusource Labs
10/20/2017
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Vantage Point is not very intuitive, has a clunky presentation. The knowledge base is also robust.

I like the granularity of Vantage Point. I will say that it seems as though Pipkins is very malleable; but this feature isn't very useful due to the lack of intuitive UI.
Verified User in Internet
II
Verified User in Internet
10/16/2014
Validated Reviewer
Verified Current User
Review source: Organic

Pipkins

Allows for good scheduling of our support staff

About

Contact

Phone:
+1-(314) 469-6106
HQ Location:
O'Fallon, US

Social

@pipkinswfm

What is Pipkins?

Pipkins, Inc., established in 1983, is an industry leader in providing workforce management software solutions, primarily for contact centers. Their advanced products and services are designed to help organizations manage their labor resources more effectively, ensuring optimal staffing levels, enhanced efficiency, and improved operational performance.Pipkins' solutions include a wide range of tools for forecasting, scheduling, and tracking workforce performance. These tools leverage cutting-edge technology to deliver precise analytics and real-time insights, enabling businesses to make data-driven decisions. Their flagship product, Vantage Point, is a robust, user-friendly software known for its accuracy in labor forecasting and scheduling.As a pioneer in the workforce management industry, Pipkins caters to a diverse client base spanning various sectors, including telecommunications, healthcare, retail, and financial services. Committed to innovation and customer satisfaction, Pipkins continually updates its offerings to integrate the latest technological advancements and meet evolving market needs.

Details

Year Founded
1983
Website
www.pipkins.com