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Pinpointe On-Demand

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36 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2010
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Pinpointe On-Demand Reviews

Review Filters
Profile Name
Star Rating
27
7
1
1
0
Verified User in Retail
UR
Verified User in Retail
12/17/2020
Validated Reviewer
Verified Current User
Review source: Organic

Outstanding customer service and tech support

We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.
Samantha B.
SB
Samantha B.
Marketing Coordinator at 21st Mortgage Corporation
12/11/2020
Validated Reviewer
Verified Current User
Review source: Organic

Pinpointe makes creating email blasts easy!

We utilize the drag and drop campaign builder the most. It makes creating email blasts quick and easy. Uploading new contact lists is fast and painless. If I ever run into an issue or have a question, the message option gets me in direct contact with someone who can help work with me to solve the problem. Responses are always speedy and helpful. Overall, Pinpointe is easy to use and makes my job easier.
Heather V.
HV
Heather V.
Sales/ Community Development/Business Development
12/09/2020
Validated Reviewer
Verified Current User
Review source: Organic

Pinpointe has been great to work with over the last year.

The support team provides a level of customer service that is often lacking. If I have an issues I can use the chat box to solve an issue asap.

About

Contact

HQ Location:
Santa Clara, CA

Social

@pinpointe

What is Pinpointe On-Demand?

Pinpointe On-Demand Inc is a provider of email marketing solutions designed for businesses seeking advanced functionalities and ease of use. The company offers customizable email marketing services that help businesses manage campaigns more efficiently, engage with their audiences, and drive results. Pinpointe's platform is particularly robust, catering to mid-sized enterprises and agencies with features such as behavioral targeting, drip campaigns, and a user-friendly interface that simplifies creating and analyzing campaigns. Their services are built to enhance customer relationships and boost customer retention through effective communication strategies.

Details

Year Founded
2010