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Pike13

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48 reviews
  • 1 profiles
  • 5 categories
Average star rating
3.6
Serving customers since
2011
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Pike13 Reviews

Review Filters
Profile Name
Star Rating
20
17
6
0
5
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
01/20/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Pike13 Previous User

Very easy to use, modern / clean interface. The site is essentially identical on a Desktop and on Mobile devices. Note that some would say lack of an "App" was a Con (that was my first reaction) but the Mobile friendly website performs very well on all platforms.
Verified User in Education Management
UE
Verified User in Education Management
01/05/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good

I like the color scheme, font, and it works on my phone.
Verified User in Music
UM
Verified User in Music
10/04/2018
Validated Reviewer
Verified Current User
Review source: Organic

Avoid

Sales: They are definitely ready to take your credit card. They definitely want to rush you into on boarding so don’t take your time to get your items together. Once the sale has been finished they don’t care about the clients - like a car salesman! Booking Emails: I like the fact that the program sends booking emails on a regular basis. Parents like them for the reminders. Credit Card Processing: It has a nice feature built in that allows credit card processing. They did not tell me upfront that there is a monthly fee associated with it and then said "oh someone should have told you that." Once again, blame game. Documents: The docusign feature is a nice ad on. However, if you want to customize your form, good luck. Pike13 doesn't really want to help you on this and once again try to play the "stupid" card on it. Reports: The reports are nice if you can understand how to use them. They are kinda difficult to get around if your account manager does not explain them in detail.

About

Contact

HQ Location:
Seattle, WA

Social

@GoPike13

What is Pike13?

Pike13 is a comprehensive software platform that specializes in streamlining the management of membership-based businesses like fitness studios, music schools, and more. The platform focuses on simplifying administrative tasks such as scheduling, client registration, billing, and reporting. Pike13 offers an intuitive interface that enables business owners and managers to efficiently oversee their operations while also providing excellent customer service.Key features of Pike13 include mobile-friendly scheduling, client and staff management tools, robust reporting capabilities, and integrations with various payment processing services. This allows businesses to manage their daily operations more effectively and to focus on growth and client satisfaction without getting bogged down by paperwork and administrative overhead.

Details

Year Founded
2011
Website
www.pike13.com