Perform.AI

Show rating breakdown
42 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

36
5
1
0
0

Perform.AI Reviews

Review Filters
Profile Name
Star Rating
36
5
1
0
0
Shane C.
SC
Shane C.
Chief Technology OfficerSmall-Business (50 or fewer emp.)
11/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A highly customer-service oriented organization with a great product.

The Parcel Perform account managers are attentive, responsive, and have close links to the technical staff to whom I as a CTO need access. They also have a very competitively priced new carrier onboarding process and short implementation timeline.
Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
11/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Convenient and Quick to Act on Issues

Fast and efficient onboarding process - easy to integrate with, as well as responsive to issues and helpful when addressing customer or carrier problems.
JW
Jed W.
Product ManagerMid-Market (51-1000 emp.)
11/11/2024
Validated Reviewer
Verified Current User
Review source: Organic

A true partnership, watching my 6.

After years of partnership with tracking our packages for our customers, our Parcel Perform account team noticed a potential issue. They reached out to make sure we were aware. Turns out we were not. Parcel Perform's proactive monitoring of a business critical service and heads up helped us avoid a significant production issue. It is not just a service but a partnership.

About

Contact

HQ Location:
Singapore

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What is Perform.AI?

Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.

Details

Year Founded
2016
Website
www.perform.ai