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Paysafe

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126 reviews
  • 4 profiles
  • 7 categories
Average star rating
3.7
Serving customers since
1996

Profile Name

Star Rating

65
30
14
2
15

Paysafe Reviews

Review Filters
Profile Name
Star Rating
65
30
14
2
15
Tom M.
TM
Tom M.
04/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Paysafe: Exceptional Service Despite Payment Delays

I really appreciate the good customer service from Paysafe. They help clear up when we receive funds into our account, which is really helpful. Quick payments are another aspect that I like. The initial setup was pretty good, making the transition smoother.
Derek Y.
DY
Derek Y.
04/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Responsive Service, Ideal for Payment Processing

I appreciate Paysafe's ability to process credit card transactions successfully at a high acceptance rate, as well as handle other payment methods like Skrill, Pay By Bank, and Apple Pay, which are essential for our site's inbound purchases. Paysafe has helped us manage and improve our processing rates as well as identify and prevent fraudulent transactions. Additionally, Paysafe is very responsive to our feedback and often integrates new features to enhance security, fraud prevention, and credit card processing rates. The opportunity to work closely with Alan, Colin, and Ryan (our account reps) has been fantastic. They are very communicative, implement features quickly, resolve issues, and meet with us often to ensure we're satisfied with the product. Additionally, the initial implementation team assigned by Paysafe was very helpful for a smooth setup. The provided great support from both technical and non-technical resources.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
04/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Responsive, Helpful Account Reps Who See Issues Through to Resolution

Our 2 account reps Danielle Gibson and Jayme Smith have always been a huge help and anytime I need something they are quick to respond and assist until it is resolved all the way through.

About

Contact

Phone:
403-769-3600
HQ Location:
London, United Kingdom

Social

@Paysafe

What is Paysafe?

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

Details

Year Founded
1996
Ownership
LON:PAYS
Website
www.paysafe.com