Before Parallax I used to draft my planning with Spreadsheets, the problem with this approach is not matter what you'll always end up doing manual allocations that not only tend to have error but also tend to get outdated as you update other fields.
With Parallax you can always be at ease that every time you update the planning for a team member it'll always update its department. Not only in terms of hours or time as a resource but also to make and have accurate financial projections.
It has been easy to deploy within the organisation, allowing team leads to have more control in their structure and its team, therefore this translates into a more frequent usage as the insights info embedded help to make more smart decisions, therefore, more growth for the company.
As we use Harvest and Hubspot, ease of integration is key for us , thankfully parallax integrates with these two and syncs perfectly with boths platforms in an easy and fast way, so you don't have to worry about coding or troubleshooting to have it up and running.
In terms of support, in a positive way we haven't had to use it much as it flows very well, however in those scenarios where we have a doubt a reach costumer service, we always have a prompt and helpful response,
The Design
I like the smart design of the product. For an agency like ours, Parallax was built by people who know our business and have infused that knowledge. (I appreciate the leadership team also mentoring us, not just on the product, but on their experience and best practices, which helped us from a process, standards, metrics and roles perspective) .
In addition to the design, the UX is great, and continues to improve with subsequent releases.
Finally, we are users of HubSpot and Harvest, both of which integrate natively with Parallax, which is great!!
Parallax is the unicorn of a software our team's been searching for and they have a great team behind a great product.
The advantages are countless, but several key benefits stand out:
Time efficiency: Our monthly workload has decreased significantly through automated resource planning, financial reporting, and forecasting processes.
Seamless tool ecosystem: We were delighted to discover a platform that works harmoniously with our existing toolkit. The integration with Asana, Toggl, and Salesforce are helpful.
Data visibility: The access to instantaneous reporting has transformed our hiring decisions and resource planning meetings.
Continuous evolution: The Parallax development team consistently enhances the platform with innovative features.
Responsive assistance: Their support specialists are quick to respond, accessible, and committed to resolving issues.
Customer-centric approach: The team actively solicits and appreciates user input, showing genuine interest in enhancing both their product and overall customer experience.
Parallax is a technology company that specializes in software solutions designed to enhance the development and deployment of applications. Their platform provides tools for building, managing, and optimizing applications across various environments, focusing on improving efficiency and collaboration for development teams. For more information, visit their website at https://www.getparallax.com/.