Pango.ai is an agentic AI operating system for ecommerce logistics. It automates the back-office work behind shipping, tracking, returns, and refunds, acting as an autonomous logistics manager that executes your daily post-purchase tasks. The routine runs itself. Your team only steps in on the exceptions. During onboarding, Pango ingests your shipping policies, carrier contracts, and order and fulfillment data. From there it executes logistics decisions automatically, governed by your specific business rules. It is built for mid-market and enterprise brands that have outgrown basic plugins and need infrastructure that scales without adding operational headcount. What Pango does: Autonomous returns and refunds. Processes return requests, generates the right carrier label per country, and issues refunds or exchanges based on your policies, without waiting on manual approval. Real-time carrier orchestration. Connects to global carrier networks, sends proactive delivery updates to buyers, and acts on transit exceptions the moment they occur. Dynamic checkout delivery. Selects the right shipping options and carriers at checkout to control cost and hit expected delivery dates. Post-purchase analytics. Tracks carrier performance, warehouse handover time, and return reasons, so you can fix the causes behind cost and support volume. One consolidated layer. Replaces the stack of disconnected shipping, tracking, and returns apps with a single operational framework. By unifying these functions, Pango cuts manual data entry and reduces the routine "where is my order" tickets that scale with order volume. Founded in Stockholm in 2025, Pango serves enterprise brands across the Nordics with combined revenues over $135 million, and is expanding into the US mid-market. It is built for high-volume fulfillment operations that need continuous, automated logistics management across every channel.