
Outleads is the only call analytics solution that integrates with every Genesys inbound product including GME, GVP, all Cloud solutions, as well as chat, text, and e-mail. We offer unmatched customization & seamless implementation at the most competitive cost and scale - guaranteed.

Outleads is the only call analytics solution that integrates seamlessly with any Genesys inbound solution, including GME, GVP, all cloud products, as well as chat and e-mail. The integration delivers web session data captured by Google Analytics and AdWords to contact center agents, enhancing the customer experience.

From intelligent call routing - based on preceding web activity - through phone sale recording in AdWords to segmenting callers for online retargeting advertising & content, Outleads' technology covers every aspect of the customer journey.



Outleads is a company that specializes in integrating phone call data with CRM and marketing automation platforms to enhance marketing performance and sales outcomes. By transforming phone calls into actionable data, Outleads helps businesses seamlessly track and connect offline interactions with digital customer journeys. Their platform enables organizations to gain insights into the effectiveness of their marketing campaigns, optimize lead generation, and improve customer engagement through robust data analytics.