Can identify and keep a tab on all the pain points of our client's customers and provide solutions to solve these issues to ensure a great brand experience.

ORM was able to work with our highly customized CRM and marketing automation to help us develop a unique attribution method. Of the many companies that we worked with to try to pull this off, they were the only ones that were able to do it. They built out our custom attribution method in their platform, visualized it, and continue - months after initial implementation - to work with us to help us get additional information out of it, build additional visualizations, facets, and functionality. I'm consistently impressed by their capabilities and methods.

Ease of use and access to online support as well as direct support from our reps. The tools provided allow me to view my pipeline and review my accounts listed by type like Gynecology and Urology which helps me determine which new business I need to target. All my open opportunities are listed as well as the close date which helps me plan my days, weeks and months and focus on the accounts that are going to bring in the highest revenue.