Norssa

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Norssa is recurring-visit tracking software for companies that send technicians to customers under service contracts: pest control, fire extinguisher inspection, automatic door maintenance, heating, heat pumps and air conditioning. It computes the next due date of every contract and flags overdue visits. It plans the technicians' week automatically: each visit is placed in the days before its due date, never after, grouped with the other visits due and the appointments already booked in the same area. The schedule stays editable by hand. Customers are notified before the visit. Each technician gets the day's visits on their phone, with no app to install, and marks each visit as done, done with a note, or to be rescheduled; missed visits are rescheduled automatically. Norssa focuses on recurrence and visit tracking: it does not handle detailed intervention reports, quotes, invoices or registers. Priced per company, not per technician, with a 14-day free trial and no credit card. Designed in Belgium for companies in Belgium and France, data hosted in Europe. Interface in French.

Craino

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Craino is online appointment booking software for field teams that travel to their customers: home services, technical interventions and maintenance, property diagnostics. Customers book online by themselves. Each team member covers their own area, ticked on a map from official boundaries (municipalities, provinces or postcodes), so each request reaches the person who covers the customer's address. Craino computes the real driving time between appointments, by road, and offers first the slots where the team member is already nearby, so days stay compact. Each type of job has its own duration and customisable booking form, with conditional routing based on the answers. Bookings can be confirmed automatically or kept as requests to accept, decline or move. Appointments sync both ways with Google Calendar and Outlook. Customers receive a confirmation email with an ICS file, a reminder 24 hours before, and a link to cancel. The dashboard shows the day's appointments and routes on a map. Pricing per team member, with no minimum: 19 EUR excl. VAT per month on the annual plan, or 29 EUR monthly with no commitment, and a 3-month free trial. Designed in Belgium by Orange Bleu, for teams in Belgium and France. Interface in French.