Before Optimus, a lot of our reconciliation process lived across spreadsheets and internal tools. Having everything centralized has been a big movement

The visibility has been a major benefit. Having everything in one place instead of across different systems made our process much easier.

We brought Optimus on to help automate payment processor reconciliations across a pretty complex ecosystem of processors. The thing that has impressed me most is how quickly their team picks up on the nuances of our data flows. For example, when we went live with a particular processor, data ingestion, their team caught a missing settlement date in the file history before we even flagged it, and they had it automated in production within a few days. The weekly syncs are well organized and their project tracking through JIRA keeps everyone honest on action items. Their team (particularly on the technical and CSM side) is responsive and proactive about flagging observations in the data rather than just waiting for us to notice something is off. That kind of attention to detail matters when you are reconciling across multiple processors with different file formats, settlement timing, and fee structures. For a lean accounting team managing a lot of moving parts, having a partner that can own the reconciliation logic and exception management end to end has been a real force multiplier. We are still rolling out additional processor integrations, but the foundation they have built so far gives me confidence the platform can scale with us.