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OnSIP

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29 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.1
Serving customers since
2004

Profile Name

Star Rating

15
10
3
0
1

OnSIP Reviews

Review Filters
Profile Name
Star Rating
15
10
3
0
1
GA
Gwen A.
01/03/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Poor quality

That I can use it on my cell phone, but only when connected to WiFi
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
12/18/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Andraya Y.
AY
Andraya Y.
12/01/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fantastic Product with Incredible Customer Service

OnSip is a great platform that can be customized in so many ways to serve a variety of purposes. I was hosting a fundraising event that needed a 1-800 number routed to make-shift call center. It was a very specific request and OnSip walked me through the entire setup live and provided day-of tech support. The support team member even did a very professional recording for when you called into the 1-800 number at no additional cost. The support allowed for 100s of phone calls to ping to a call center staffed by 10 volunteers on laptops for the fundraiser. There was not one issue the entire day. What I love about Onsip is the customization, it can do whatever you need it to do and the live and easy-to-access support can walk you through the setup that fits your needs. I had spoken with ATT and Comcast to set up the 1-800 lines and it was going to be so expensive, involved drilling and rolling out phone lines on the floor. I spoke with Zoom and the customer support was dismal, I was contacted by sales people trying to sell me large packages and there was no tech support for setting up event and delays between communication. I wish I had found Onsip earlier as it was such a simple solution with phenomenal customer service. I will definitely be using them again for specialty events.

About

Contact

HQ Location:
New York, NY

Social

@onsip

What is OnSIP?

OnSIP is a cloud-based VoIP phone system provider offering innovative and flexible communication solutions for businesses. The service specializes in delivering powerful, user-friendly phone systems designed to streamline business communications, enabling users to manage calls, video conferencing, and messaging through an intuitive web interface or app. OnSIP's infrastructure is robust, ensuring high reliability and quality of service, which is essential for critical business operations. With features like customizable VoIP solutions, easy setup, and scalability, OnSIP caters to a broad range of business needs, from small startups to large enterprises.

Details

Year Founded
2004
Website
www.onsip.com