I like that they are an all in one solution. I find the interface to be easy, almost like they knew how I was thinking. But the biggest part is their customer service department. I find that at the end of the day so many HCM vendors have the same features but if they have newer people trying to help you, you almost feel like you are teaching them and it's very frustrating. I love the experienced staff that answers my questions quickly. I can be a slow learner through webinars and I was very happy with the way they came out onsite to help us and answer questions.

I was surprised when my team brought OnePoint to my desk and said this is the company we choose for our new HCM. I had never heard of them. I asked a lot of questions and asked to see a high level demo. The technology impressed me. I asked for 3 references they gave me 6. I asked to speak to someone in service and implementation they connected me right to the COO, Scott. I loved the sales process and the culture of OnePoint. They save my staff 11.5 hours every week on payroll and time. The Sales Manager, Trey, actually took time out of his schedule, a whole day, to train all of my employees how to use the Mobile app and the TLM product. He never OVER promised but he certainly has OVER delivered!! I have never said that about any HCM company, and that is saying a lot since we have used ADP, Paycom and Paylocity in the past.

We like best the fact that it is one database of information. We can create any report from all data. It is very sophisticated software and does everything and more than we can need.