Honestly, I really enjoyed using onboard's Global Tasks library to populate a comprehensive list of the tasks associated with projects that we have been performing based on undocumented institutional knowledge. It's worth signing up for a trial just to use the software to clarify tasks, project assignments, areas of responsibility, and any potential sources of internal confusion (among team members or departments) and external confusion (between you and your customers). Onboard has managed to strike a balance between versatility and usability. The product is very powerful and promises to be a major player as they continue to build out functionality and more robust integrations.

First of all, the platform is really easy to use. The interface is neat and clear from the first time you log in. Very easy to navigate. Global tasks have been extremely important for us, as it has helped us standardize and organize ourselves during onboardings. Prior to using Onboard, mapping the process for each customer was a pain, and now it has become quick, saving us lots of time. Being able to see the high-level progress of each of our customers has also been hugely valuable, as it allows us to focus on the most sensitive cases and make sure everyone has a good experience. Overall, our experience with Onboard has been great from the start. Setting it up didn't take a lot of effort from my end, and the team has been really responsive to our questions and feedbacl.

The application is easy to navigate. I enjoy the ability to add tags as well as how easy it is to build an API for integration with other apps. Their customer service is stellar too!