it offers an one-stop intergrated solution for optimising sales and aftersale service, BTL promortional activities and CRM.

Omnichat's WhatsApp Business solutions have delivered astounding open rates, with WhatsApp achieving an impressive 80+% open rate, surpassing the eDM open rate of approximately 40%. The accurate tracking capabilities provided by Omnichat allow us to monitor open rates, click-through rates, and conversion rates of broadcast messages with precision. This invaluable visibility and analytics have greatly enhanced our ability to measure the effectiveness of our communication efforts.

Omnichat serves as a centralized system that seamlessly connects multiple channels, providing enhanced monitoring and collaboration capabilities. It offers a diverse array of features, such as an intelligent chatbot, broadcasting function, marketing automation, coupon management, and customer survey. Additionally, Omnichat allows for user roles customization, enabling us to tailor the system to meet our company's specific requirements.