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Omnia Retail

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110 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

74
36
0
0
0

Omnia Retail Reviews

Review Filters
Profile Name
Star Rating
74
36
0
0
0
Carol H.
CH
Carol H.
01/27/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

Exceptional Customer Support with Room for Improvement in Crawlingr

I am very happy with the Customer Success Manager. Ours (Milena) is fast in replying and reacting to things. Whenever we need something she supports us and let us know what is possible and what it´s not.
Verified User in Retail
UR
Verified User in Retail
12/30/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great in contact and less work for us.

We don't have to check the prices by hand. It's something we use everyday so I am very happy to have it. The prices comes in a perfect list. It's clear why the price is like this and it is always possible to change a rule when needed. I think we could do more with it but for now the basics are good! Also the support of Rara is very good. If we need something we just have to send an email. She always makes time for us as fast as possible by mail or calling. Great work!
Verified User in Wholesale
UW
Verified User in Wholesale
12/13/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Best Customer Service

Customer support is the top experience for me using Patagona, Milena Berdelsmann have been a great support and counter part during the past 6 month. The tool itself is also very easy to use and has the basic features that we are usually relying on for price crawling.

About

Contact

HQ Location:
Amsterdam , Noord-Holland

Social

@OmniaRetail

What is Omnia Retail?

Omnia Retail helps retailers and brands make smarter pricing decisions with real-time data, transparent automation, and built-in agentic AI. Our platform connects your internal data with highly accurate competitor insights from comparison shopping engines, marketplaces, and direct competitor domains. You can build automated pricing strategies using business rules and advanced machine learning, with full transparency into how every price is calculated. Omnia Agent, our integrated agentic AI, continuously reviews your pricing data, highlights margin risks and competitor moves, and answers your questions in plain language. No dashboard digging. No black boxes. Just clear insights and explainable recommendations that help you act faster. Whether you manage hundreds or millions of SKUs across multiple markets, Omnia scales with you. The Pricing Strategy Tree™ gives you full flexibility to test, adjust, and roll out strategies while keeping control across teams and regions. And we believe software without support isn’t a partnership. Every Omnia customer works with a dedicated Customer Success team to ensure strategies are implemented effectively and continuously improved. We’re not just a pricing platform. We’re your partner in building pricing maturity. www.omniaretail.com info@omniaretail.com

Details

Year Founded
2012