Easy to use, makes historical content available to search and reuse in new RFP/I's as well as a KB that can be used to quickly search for answers by all registered users. I have been using Ombud for almost 6 years and it is a game changer! After extensive evaluation and reviewing their competition it was clear that Ombud is best of breed and all other offerings are about 3-4 years behind them. Response times to RFP's have dropped by almost 40% thanks to the reusability of previous responses and promotion of content to a validated response in a Reference Workspace. I also think its worth mention that the various integrations and configurations (SSO, SFDC etc) are largely self service so there is no going back and forth with their help desk to get things setup and meet your corp standard.

Ombud takes the two biggest challenges in RFP responses- content access/management and collaboration, and seamlessly brings them together in one platform. Not only does it make the proposal team's life easier, it also gives time back to sales, pre-sales, and all other collaborators. As someone who manages proposals, it is an easy sell to get other contributors to use Ombud and it has paid dividends in our response time, effectiveness, and win rate. Since implementing Ombud, we have received many compliments from prospects and customers, not just on the thoroughness of our proposal responses but our ability to respond to one off queries quickly and with polished content.

Using Ombud, anyone on our go-to-market team is able to respond to questions from prospects and customers faster and with less effort. And because the content in Ombud is curated, the responses are of a higher overall quality. When we receive an RFP or an infosec questionnaire or even a list of ad hoc questions, the first thing you're likely to see in Slack is, "I added it to Ombud." That should give you an idea of how deeply ingrained Ombud is in our daily work, and this is a testament to how easy Ombud is to use and also to their exceptional customer support.