Product Avatar Image

Ocular

Show rating breakdown
24 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2019

Profile Name

Star Rating

19
5
0
0
0

Ocular Reviews

Review Filters
Profile Name
Star Rating
19
5
0
0
0
Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
08/22/2023
Validated Reviewer
Verified Current User
Review source: Organic

Best video-commerce SaaS for e-commerce

I appreciate how Ocular's Video-Commerce platform seamlessly integrates real-time video assistance with my online shopping experience. It's incredibly convenient to have experts available to answer my questions and showcase products in detail, enhancing my confidence in making purchases.
Sai P.
SP
Sai P.
06/20/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Co-browsing service for better Business

Deals can be done through video calls, are exceptionally simple to utilize, and can be gotten to from anyplace. video calls, visual. client benefit is comparatively more dependable to utilize. The valuable integration of the co-browsing with the plausibility of sharing content, pictures, and reports. It made a difference my company's IT back to illuminate issues and the inaccessible master, amid the covid widespread, was able to depend on the video-sharing highlight. It is having the most excellent of its kind in industry client voice back highlights which empowers it to create offer assistance to clients easily and successfully
Verified User in Computer Software
UC
Verified User in Computer Software
12/27/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best suite for video-commerce

Ocular drove an additional 20% conversion on the company's digital channels through its video assistance solution

About

Contact

HQ Location:
Santiago, CL

Social

What is Ocular?

Ocular provides an enterprise AI agent platform that orchestrates AI agents, communication channels, and back-end systems to manage end-to-end customer journeys across customer service, sales, technical support, collections, onboarding, and other high-volume operational workflows. The platform supports voice — both inbound and outbound — through Ocular’s own agentic calling engine, allowing calls to be managed natively without relying on third-party voice orchestration platforms. It also supports AI human replicas, chat, video, email, embedded copilots, and more, all connected to customer systems such as CRMs, ERPs, ticketing platforms, payment systems, and internal tools. Ocular is designed to go beyond simple AI responses. Its agents can execute actions, share context across channels, escalate to humans when needed, and operate across multiple business verticals with enterprise-grade governance, auditability, and orchestration.

Details

Year Founded
2019