I appreciate the highly professional and solution-oriented approach of Observer, which is evident both in the rapid implementation and in the continuous provision of a tailored service. I find the automation of document and placement analyses particularly impressive, which we previously handled manually in-house. This automation has significantly increased not only the efficiency but also the professionalism of our workflows. As a result, we have achieved enormous time savings, and the speed at which analyses are provided has improved significantly. The fact that the data can be seamlessly integrated into our media system, where all parties have easy access, is another important advantage. Additionally, our clients benefit from the speed and timeliness of the information provided. The collaboration with the Observer contacts, especially Florian Laszlo and his team, is extremely reliable and pleasant, as individual needs are addressed and everything is implemented quickly and precisely. In light of these experiences, it is refreshing to have a partner like Observer, on whom one can rely one hundred percent. I would recommend Observer at any time with the highest rating of 10.

I greatly appreciate the wonderful support from the "OBSERVER" team. The customer service is excellent and helps ensure that the setup process runs more smoothly despite some challenges. Additionally, the MIO tool is extremely useful as it allows for effective filtering of information and the presentation of results is very appealing. The competent and patient assistance we receive when we have questions makes a big difference. I particularly like the excellent value for money, which strongly influenced our decision to choose the "OBSERVER". I am also pleased with the efficient overview the tool provides of our communication performance, as well as the extensive insights into the activities of competitors, which enable us to effectively adjust our strategies. Overall, the analysis tool is very efficient and provides valuable data that supports our decision-making.

We have been using the media monitoring tool from Observer for over 10 years - a tool (MIO) that has absolutely kept up with the times over the years and continuously offers new options for its users, without losing its clear overview. Thanks to an extremely competent and always customer-oriented team, a solution tailored to our needs was also found, which supports me daily in my work as a press officer.