Very easy, flexible and provides good information

Nuvo has been able to fully automate our new account processes and reviews are able to be executed much quicker than our previous process. I love the fact that the platform reviews the customer's business name for verification to eliminate any fraud that could potentially be targeted. The platform itself is user friendly, and we are able to find the information needed fairly quickly. It is also beneficial that we are able to communicate with the customer via the platform for any missing information and to describe to them exactly what we are looking for.

I like that the platform does fraud checks and makes sure the business information inputted is for the entity being onboarded. I like that I can ask questions to the support team and I get help the same day. I also like that our customers can also reach out directly to Nuvo for assistance - which usually gets them taken care of quicker than I could.