Support is key in a telecoms partner, and Nuacom are very responsive. The platform is comprehensive, sophisticated, and still easy to understand, and the apps are straightforward too. Calls can be handled on mobile via the app, as well as on Mac/PC and IP phones, which makes it flexible for day-to-day use. The use of AI to set up the IVR, along with call recording and redirecting, is excellent. The monthly fee includes all calls under a fair usage policy. Call quality is on par with, or even superior to, other providers in the IP telephony space. They also offer integrations, although I haven’t explored those yet.

Very good communication and people are brilliant to deal with.

Support was great, made the set up process very easy