The CRM works great with google apps, the syncing with google mail and google drive i use daily. I love the ability to customize the client information user interface as well as the ability to create templates for activity lists.

Google integration is great. Simple, but powerful

Fantastic for Google Apps fans - being able to pull custom reports directly from Google Sheets is a huge bonus. Gmail integration is very good and better than any other CRM I've seen. Integration with Google Drive is also very good. Outstanding uptime - in past 2 years not down for more than 6 hours total and most were from one session. Deep functionality - very robust search, decent project management sub-system, 'activities' are abundant and robust. Customization - can add custom fields all day long at no extra charge. Integration with Google sheets affords more flexibility when sharing data with customers. This list could go on for many pages - it's a very mature, traditional CRM with tons of great features!