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NobelBiz

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28 reviews
  • 2 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2005
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NobelBiz OMNI+

18 reviews

Discover the Ultimate Solution in Omnichannel Contact Center Software NobelBiz OMNI+ offers a comprehensive CCaaS package, featuring an extensive range of features, functionalities, and integrations, meticulously crafted to cater to the diverse operational needs of all types of contact centers. This customizable platform stands as a beacon of efficiency, potentially being the sole software necessary for managing any omnichannel contact center task. NobelBiz OMNI+ boasts a remarkable selection of customizable options and functionalities, designed to perfectly adapt to every call center's unique requirements: Unlimited channel integrations Seamless CRM integration Compatibility with remote work User-friendly agent interface Versatile Business Router Comprehensive training program Rapid deployment and much more…

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NobelBiz Voice Carrier Network

10 reviews

The NobelBiz Voice Carrier Network is built from the ground up with the sole purpose of serving the contact center industry. The NobelBiz Voice Carrier Network offers one of the most versatile selections of smart tools, designed to increase contact rates and productivity, help mitigate impacts of call labeling and blocking, and provide overall compliance. Every technical detail is optimized for the contact center activity: usability, compliance, pricing, etc. Built-In Technologies · Smart Routing · Toll-free numbers provisioning · Web-based admin tools · Local Caller ID · Compliance rules and filters · Smart IVR script building · Time zone filters & more…

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Star Rating

23
3
1
1
0

NobelBiz Reviews

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Profile Name
Star Rating
23
3
1
1
0
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
05/25/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best global carrier of carriers voice network

Superior quality, best pricing, and features helped us to improve contact rates.
DD
Don D.
04/12/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Very Happy

We've been on the OMNI+ dialer for over 1-year and the functionality has exceeded our expectations. The customer support and technical teams are also amazing.
Johans S.
JS
Johans S.
Analyst - Team Lead - Reporting
04/06/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

PBX Lead learning Nobel OMNI

The simplicity of the user interface. Agent and Manager portals. It's very easy for the agents to recognize the incoming, queued, abandoned calls. Helps the team maintain SLA.

About

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HQ Location:
Cheyenne, WY

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@NobelBiz

What is NobelBiz?

NobelBiz is a company specializing in contact center technology and telecommunications services. It offers an array of solutions designed to enhance customer experience and operational efficiency for contact centers. These solutions include voice and text communication tools, contact center software, and a unique carrier network tailored for call centers to improve connectivity and reliability. By integrating advanced technology and robust infrastructure, NobelBiz aims to provide seamless and effective communication strategies to its clients.

Details

Year Founded
2005
Website
nobelbiz.com