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NobelBiz

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4.6 out of 5 stars
28 reviews
  • 2 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2005
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NobelBiz OMNI+

18 reviews

Discover the Ultimate Solution in Omnichannel Contact Center Software NobelBiz OMNI+ offers a comprehensive CCaaS package, featuring an extensive range of features, functionalities, and integrations, meticulously crafted to cater to the diverse operational needs of all types of contact centers. This customizable platform stands as a beacon of efficiency, potentially being the sole software necessary for managing any omnichannel contact center task. NobelBiz OMNI+ boasts a remarkable selection of customizable options and functionalities, designed to perfectly adapt to every call center's unique requirements: Unlimited channel integrations Seamless CRM integration Compatibility with remote work User-friendly agent interface Versatile Business Router Comprehensive training program Rapid deployment and much more…

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NobelBiz Voice Carrier Network

10 reviews

The NobelBiz Voice Carrier Network is built from the ground up with the sole purpose of serving the contact center industry. The NobelBiz Voice Carrier Network offers one of the most versatile selections of smart tools, designed to increase contact rates and productivity, help mitigate impacts of call labeling and blocking, and provide overall compliance. Every technical detail is optimized for the contact center activity: usability, compliance, pricing, etc. Built-In Technologies · Smart Routing · Toll-free numbers provisioning · Web-based admin tools · Local Caller ID · Compliance rules and filters · Smart IVR script building · Time zone filters & more…

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Star Rating

23
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NobelBiz Reviews

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Star Rating
23
3
1
1
0
Abraham M.
AM
Abraham M.
IT professional with background in Networking, System Administration and Voip Technologies.
03/16/2023
Validated Reviewer
Verified Current User
Review source: Organic

Transparent BPO

|NobelBiz Voice Carrier Network
The ability to provide redundancy. With our expansion that is something we always need to have.
AK
Ahfaz K.
03/16/2023
Validated Reviewer
Verified Current User
Review source: Organic

Peace of Mind

|NobelBiz Voice Carrier Network
We are into outbound calling, and since last year, we have been facing many issues getting our CLI blocked about every 10 or 15 minutes. Because of that, we were not getting proper connectivity. Instead, many of our prospects doubted why our CLI is showing as SPAM Likely. NobelBoz not only solved all of these issues with their LT Buckets Rotation feature but on the other hand, rarely have I come across a company that doesn't only provide what they sell but even one of the finest after-sale services. They are prompt and efficient and value their customer's experience and time. Kudos Team! Good going, and keep up the excellent work.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
11/23/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Very capable and complete omnichannel contact center software solution

|NobelBiz OMNI+
Ability to manage and for agents to service multiple communication media at the same time.

About

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HQ Location:
Cheyenne, WY

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@NobelBiz

What is NobelBiz?

NobelBiz is a company specializing in contact center technology and telecommunications services. It offers an array of solutions designed to enhance customer experience and operational efficiency for contact centers. These solutions include voice and text communication tools, contact center software, and a unique carrier network tailored for call centers to improve connectivity and reliability. By integrating advanced technology and robust infrastructure, NobelBiz aims to provide seamless and effective communication strategies to its clients.

Details

Year Founded
2005
Website
nobelbiz.com