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Nilear

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2 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.0
Serving customers since
2010
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Nilear Reviews

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RD
Richard D.
10/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ticket management made more intuitive and easier

Great way to start the work day with a session in browser running and tickets ready address. Documenting work, time and configurations is straightforward. The sync works great with ConnectWise. Email correspondence through tickets works well.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
09/26/2023
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

User experience is not the best

You can change the status, and make updates easily, its easy to implement, and the integration with Connectwise Manage went smoothly

About

Contact

HQ Location:
Harleysville, US

Social

@NilearOS

What is Nilear?

Nilear, LLC offers a suite of automation tools and software solutions designed specifically for Managed Service Providers (MSPs) to streamline and optimize their operational processes. Their products focus on enhancing operational efficiency, monitoring, and management within MSP environments. Solutions such as ticketing system support, automated time tracking, and performance management tools help MSPs manage and improve their service delivery, client satisfaction, and overall profitability.Website: [https://www.nilearos.com/](https://www.nilearos.com/)Nilear's platform leverages advanced technology to provide real-time metrics, allowing MSPs to make data-driven decisions and effectively manage technician performance. Their comprehensive toolset is critical for MSPs looking to maximize productivity and reduce overhead costs while improving service quality.

Details

Year Founded
2010