NextGen Healthcare

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242 reviews
  • 13 profiles
  • 24 categories
Average star rating
3.8
Serving customers since
1974

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NextGen Practice Management

11 reviews

NextGen® Practice Management is a comprehensive software solution designed to automate and streamline the administrative and billing functions of medical practices. By integrating various aspects of practice operations, it enhances efficiency, reduces manual tasks, and supports the entire enterprise. This system is built on a single, integrated database, ensuring seamless data exchange and providing a unified platform for managing patient information, scheduling, billing, and reporting. Key Features and Functionality: - Appointment Management and Scheduling: Flexible tools centralize staff calendars across multiple locations, configurable to meet individual physician needs. - Billing and Claims Management: Advanced claim scrubbing technology and customizable claim edits optimize claims to prevent rejections and denials, enhancing revenue capture. - Automated Charge Review: A rules engine uses custom and specialty-specific rules to review and correct charge data before it enters the PM system, reducing operating costs and speeding up payments. - Cost Estimation: Quickly determine patient responsibility and identify appropriate amounts to collect pre- or post-service using the patient cost estimator, which accesses eligibility information, contracts, and historical financial data. - Data Analytics: Access robust analytics to establish meaningful benchmarks, make critical decisions, and grow your business, with convenient access via web browser or mobile devices. - Automation 24/7: The NextGen Background Business Processor automates routine processes such as reports, statements, billing, claims generation, and eligibility checks, allowing tasks to be scheduled for completion at any convenient time. Primary Value and User Solutions: NextGen® Practice Management addresses the complexities of modern medical practice operations by automating routine tasks, thereby increasing productivity and allowing healthcare providers to focus more on patient care. The integration of scheduling, billing, and data analytics into a single platform ensures that practices can manage their operations efficiently, reduce errors, and improve financial outcomes. By providing tools for accurate medical coding, cost estimation, and automated charge reviews, the system helps practices capture more revenue and reduce accounts receivable days. Additionally, the robust data analytics capabilities enable informed decision-making, supporting the growth and success of the practice.

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NextGen Patient Experience Platform

2 reviews

The NextGen Patient Experience Platform is a comprehensive, integrated solution designed to enhance patient engagement and streamline healthcare operations. By consolidating patient access, communication, payment collections, and claims processing into a single unified platform, it eliminates the need for disparate plug-and-play APIs, thereby improving data integrity and operational efficiency. Key Features and Functionality: - Patient Access and Discovery: Enhances online visibility and reputation management, offers self-scheduling capabilities, and provides appointment reminders to reduce no-shows. - Pre-Visit Intake: Facilitates secure text messaging, digital document uploads, and cost transparency, allowing patients to complete necessary forms and information prior to their visit. - Visit Management: Supports both in-person and virtual visits with customizable EHR/PM workflows, ambient listening for AI-generated SOAP notes, and ePrescribing functionalities. - Care Coordination and Post-Visit Engagement: Automates messaging, patient surveys, referrals, and medication refills, while providing population health analytics to support ongoing care. - Health Management: Offers remote patient monitoring, automated e-statements, electronic bill pay options, and a patient portal for accessing payments, educational materials, and test results. Primary Value and Solutions Provided: The NextGen Patient Experience Platform addresses several critical challenges in healthcare delivery: - Seamless Integration: By unifying various patient engagement tools into a single platform, it enhances data and revenue integrity, reducing administrative burdens and potential errors. - Patient Empowerment: The platform enables patients to actively participate in their healthcare journey through increased access and communication, leading to better adherence to care plans and improved health outcomes. - Operational Efficiency: Automation of routine tasks and streamlined workflows alleviate the workload on healthcare providers and staff, reducing burnout and allowing more focus on patient care. - Enhanced Patient Engagement: By providing multiple touchpoints for interaction throughout the care journey, the platform boosts patient satisfaction and practice reputation. - Improved Health Outcomes: Continuous health management features, such as remote monitoring and proactive communication, support better long-term patient health and community well-being. In summary, the NextGen Patient Experience Platform offers a holistic approach to patient engagement, integrating essential functionalities to improve healthcare delivery, patient satisfaction, and practice efficiency.

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NextGen Healthcare Services

0 reviews

NextGen Healthcare Services offers a comprehensive suite of solutions designed to enhance the efficiency and effectiveness of healthcare practices. Their services encompass managed cloud hosting, professional consulting, revenue cycle management, and specialized training programs, all aimed at optimizing clinical and administrative workflows. By integrating these services with their electronic health records (EHR and practice management systems, NextGen Healthcare empowers providers to deliver superior patient care while achieving operational excellence. Key Features and Functionality: - Managed Cloud Services: In partnership with Amazon Web Services, NextGen provides secure cloud hosting solutions that reduce data security risks and support business agility. - Professional Services: These include onboarding assistance, connected health services, and data management support, ensuring seamless implementation and utilization of NextGen's platforms. - Consulting: NextGen offers comprehensive reviews of technology infrastructure, custom solutions tailored to business needs, and strategic guidance to enhance practice performance. - Revenue Cycle Management (RCM Services: Designed to optimize financial outcomes, RCM services help practices streamline billing processes, reduce claim denials, and improve cash flow. - Training: NextGen provides training programs that include online content, hands-on exercises, and trainer-led sessions to ensure staff proficiency in utilizing their systems. Primary Value and Solutions Provided: NextGen Healthcare Services addresses the critical need for integrated, efficient, and secure healthcare operations. By offering a holistic suite of services, they enable healthcare providers to focus more on patient care and less on administrative burdens. Their solutions enhance data security, streamline workflows, and improve financial performance, ultimately leading to better patient outcomes and increased provider satisfaction.

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Mirth Health Data Hub

0 reviews

Mirth® Health Data Hub by NextGen Healthcare is a comprehensive, cloud-native platform designed to facilitate the seamless exchange, normalization, and aggregation of healthcare data across diverse systems. By providing a longitudinal view of patient records, it empowers healthcare organizations—including Health Information Exchanges , hospitals, and large ambulatory practices—to enhance interoperability and improve patient care. Key Features and Functionality: - Integrated Master Patient Index : Ensures accurate patient identification by linking the correct data to the right patient, offering customizable views for each patient index. - Customizable Chart Views: Allows personalization of patient summaries and clinical cards, enabling users to access critical information efficiently at the point of care. - Encounter Notifications: Facilitates real-time communication within the care team through customized notifications that include relevant clinical data, integrating seamlessly into user workflows. - Patient Panel Management: Supports the loading and management of patient panels to enable various data use cases, match against known populations, retrieve clinical content, and publish data effectively. - Integrated Data Analytics: Simplifies data access, report generation, and analytics with a modern data warehouse that supports evolving care delivery models overwhelmed by increasing volumes of data. Primary Value and Problem Solved: Mirth Health Data Hub addresses the critical need for efficient and secure data exchange in healthcare settings. By aggregating and normalizing data from various sources, it provides a unified, comprehensive view of patient information. This integration enhances clinical decision-making, improves care coordination, and supports value-based care initiatives. The platform's cloud-native architecture ensures scalability and rapid innovation, enabling healthcare organizations to meet the demands of modern healthcare delivery efficiently.

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NextGen Mobile

0 reviews

NextGen Mobile is a cloud-based platform designed to transform your mobile device into an efficient extension of your medical practice, significantly reducing the time spent on electronic health record (EHR documentation. By enabling providers to dictate notes, review patient charts, and manage clinical tasks directly from their smartphones, NextGen Mobile enhances productivity and minimizes after-hours charting. Its user-friendly interface ensures seamless integration with existing workflows, allowing healthcare professionals to focus more on patient care and less on administrative tasks. Key Features and Functionality: - Advanced Speech Recognition: Dictate patient encounters using your mobile device, with speech-to-text technology converting your dictation into structured SOAP notes that integrate directly into the EHR. - Ambient Assist Technology: Leverage AI-powered ambient listening to automatically generate clinical documentation from natural patient-provider conversations, available in both English and Spanish. - Mobile E-Prescribing: Review, renew, and prescribe medications on the go, reducing the need to access a computer during on-call hours. - Secure Image Capture: Capture clinical images using your smartphone and securely upload them to the patient's EHR, facilitating better documentation and care coordination. - Task Management: Access and manage tasks, provider approval queues, medication refills, and clinical documentation from anywhere, ensuring efficient workflow management. Primary Value and Solutions Provided: NextGen Mobile addresses the common challenge of extensive time spent on EHR documentation, which often leads to provider burnout and reduced patient interaction. By offering a mobile solution that integrates seamlessly with existing EHR systems, it allows healthcare providers to: - Enhance Productivity: Save up to two hours daily by streamlining documentation processes, enabling more time for patient care. - Improve Documentation Accuracy: Utilize macros and AI-driven suggestions for diagnosis codes and lab orders to ensure precise and comprehensive patient records. - Increase Flexibility: Access patient information, manage schedules, and conduct telehealth visits from any location, providing greater flexibility in care delivery. - Reduce Provider Burnout: Minimize after-hours charting and administrative burdens, promoting a better work-life balance for healthcare professionals. By integrating NextGen Mobile into their practice, healthcare providers can achieve a more efficient, accurate, and flexible approach to patient care, ultimately enhancing both provider satisfaction and patient outcomes.

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NextGen Financial and Operational Analytics

0 reviews

NextGen Financial and Operational Analytics is a cloud-hosted solution designed to empower healthcare practices with comprehensive insights into their financial and operational performance. By automating data extraction and providing real-time access to analytics, it enables practices to make informed decisions that enhance efficiency and profitability. Key Features and Functionality: - Automated Data Extraction: Utilizes proprietary technology to extract, cleanse, and load data from NextGen Enterprise PM into a unified database, facilitating robust analytics. - Cloud-Based Accessibility: Accessible via any web browser without the need for software installation or additional hardware, with mobile app support for on-the-go analytics. - Interactive Dashboards: Offers drill-down dashboards and filters to identify trends across various parameters such as time frame, location, and provider, down to the transaction level. - Configurable User Interface: Allows customization of the interface to meet specific practice needs, including role-based access for providers, administrators, and executives. - Financial Insights: Provides detailed metrics on claims, billing, payments, accounts receivable, denials, and payer performance to help prevent future denials. - Operational Analytics: Delivers insights into appointment utilization, cancellations, no-shows, copay collection, and the effectiveness of marketing activities. Primary Value and Solutions Provided: NextGen Financial and Operational Analytics addresses the critical need for healthcare practices to measure and manage performance effectively. By offering transparent, real-time data insights, it enables practices to: - Enhance Decision-Making: Access to actionable data supports informed strategic planning and operational adjustments. - Improve Financial Health: Detailed financial analytics help identify revenue opportunities and reduce losses from denials and inefficiencies. - Optimize Operations: Operational insights allow for better resource allocation, improved patient scheduling, and enhanced overall practice efficiency. By integrating these capabilities, NextGen Financial and Operational Analytics empowers healthcare providers to thrive in an unpredictable economy by leveraging data-driven strategies to achieve their clinical and business goals.

Profile Name

Star Rating

108
82
33
9
10

NextGen Healthcare Reviews

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Profile Name
Star Rating
108
82
33
9
10
Verified User
A
Clinical Support Technician
Mid-Market (51-1000 emp.)
Originally submitted 11/9/2026
4/5

NextGen EHR offers strong customization options and AI integrations that cater to various specialties, allowing for tailored documentation methods. However, the user interface appears outdated and could benefit from a modern redesign.

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Summarized using AI
Verified User
A
Mid-Market (51-1000 emp.)
Originally submitted 11/9/2026
4.5/5

The integration capabilities of the software are impressive, providing seamless connectivity that enhances overall functionality. Additionally, the partnership aspect has proven to be beneficial, contributing to a positive user experience.

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Summarized using AI
Kay K.
KK
Kay K.
Sr. Director, Clinical SolutionsEnterprise (> 1000 emp.)
11/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Not your grandfather‘s EHR

The connection HR is very customizable and has a wide variety of products

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What is NextGen Healthcare?

NextGen Healthcare, Inc. is a leading provider of innovative healthcare technology and data solutions. We are reimagining ambulatory healthcare with award-winning EHR, practice management and surround solutions that enable providers to deliver whole-person health and value-based care. Our highly integrated, intelligent, and interoperable solutions increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a relentless quest to achieve better healthcare outcomes for all. Learn more at nextgen.com, and follow us on Facebook, X, LinkedIn, YouTube, and Instagram.    

Details

Year Founded
1974
Ownership
Private
Website
www.nextgen.com