Netwatch gives me the performance data that need quickly and warns me of potential issues that need attention. The highly customizable dashboards, in addition to the clear and straightforward AI interface, saves me hours of time and allows me to focus on resolving issues rather than playing catch up. From day one, the support has been excellent. They have been reponsive, accommodating, professional and friendly. At no time did I feel like I was on my own if I had a question or needed guidance.

I appreciate NetWatch OPS for its ability to automatically create alerts and graphs, which significantly saves me time and effort compared to our previous monitoring software. Unlike before, I no longer have to manually set up each alert or graph, as NetWatch OPS automatically includes these features once a device is entered into the system. This automation frees me from the tedious task of manually determining what needs monitoring, allowing me instead to focus on more critical tasks. Additionally, NetWatch OPS offers much more robust reporting and monitoring features, which are essential for our secure environment. This includes the ability to monitor individual ports across all our switches and receive alerts whenever a port changes status, enhancing our network security management. The setup was relatively easy and while there is a small learning curve I find the software as intuitive as any other monitoring software I have used. Overall, these features make NetWatch OPS highly valuable and an integral part of our network monitoring needs.

The dashboards that were created exclusively to our wants and needs are extremely helpful in quickly determining any current or potential problems with our network and equipment. We are also onboarding the AI option soon, so that's a plus! Their team is incredibly helpful as well and super friendly!