Namesilo is without any doubt the cheapest domain registration i know, there are many other domain registrars who might offer a domain for one or two dollars but they got huge renewal charges or the discount is only applicable to the first domain. when it comes to namesilo the domain registration costs around seven dollars for a .com domain which is really cheap. there is also additional discounts available when you buy domains in bulk. they offer free privacy along with the domain registration which is not popular around other registrars who usually charges fees around ten dollars for the service. the domain management tools are also great ,there is a domain protection service which serures your account and domains from getting hijacked. there are DNS Management tools, Privacy management, domain locking and much more. another option you have with namesilo is the ability to park the domain with 100% revenue to the user which isn't common. they also have their own marketplace for selling and buying domains. as for domain name registration, its really simple you just have to select the domains you need and checkout, there is a huge list of TLD's available from which you can choose the perfect name for your website.

I thought their pricing was decent, and I had read they had Chat support...

It is the best domain name provider i could ever find, the others all have something wrong, the payment gateway, the options, the support. Here is all good, and the prices are very good for the buyer.