Since I do not come from or have experience as having anything to do with websites and softwares...the MOST helpful thing MyWorks offers are thorough documentation and videos that have answered 90% of our questions in total. In those few cases we still had questions or a specific request, MyWorks has come through strong with help via chat and email. Initial integration was fairly straightforward (thanks to video demo!). In specific areas were looking for or had issues with, they were extremely responsive and respectful and had a solution within hours of reaching out directly. And if neccessary, they asked we run a test order and make sure the solution was working. Call it old school, but I prefer communicating with a human to resolve an issue. We really like that they explain the issue and solution to help us understand how the software works and our team has always learned something more because of it. There are a lot of options to customize and adapt to what our business needed, which is comforting to know that we aren't stuck to a system. We use this everyday of the work week. All departments (especially accounting) are extremely happy and impressed with the integration of MyWorks to our process!

Plugin works as designed and great customer service. Thanks and Great Job!!!

MyWorks is very user friendly and easy to get set up. They have very clear documentation and tutorials as well as a very friendly and supportive customer service team!