I like the customer support of MyStudio. I use it for registration and payments, which makes things easier with less paperwork since everything is in the database. I can always go back and find the email or phone number of my students, or check how long they will be with me.

We were sold a dream and left in the dark with MyStudio. They have caused nothing but issues for us and now we can't even migrate to another software because their team can't properly get the Stripe token transferred to the account given. I'm on the phone or chat with their support for hours every day and every time I'm promised a follow up, there is none. They charged us $200 a month from April 2024 to February 2025 for a branded app that we never received despite us completing every task on our end. We are now dealing with massive delays in our business because of MyStudio. There are payments being charged incorrectly and they disconnected our Stripe account so we don't even know where the money is going to. DO NOT SIGN UP. There are so many better options. They also upcharge for every little thing.

MyStudio has been a massive help. It's incredibly intuitive to use, the customer service is top-notch. I also love that they have a mobile app, it makes my life so much easier. There's tons of customization and automation features. Overall I would say my favorite thing is the mobile app.