MyOperator

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4.1 out of 5 stars
84 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.1
Serving customers since
2013
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MyOperator

84 reviews

MyOperator is a cloud-based call management system designed to provide call optimization solutions for businesses.

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Star Rating

56
19
1
2
6

MyOperator Reviews

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Profile Name
Star Rating
56
19
1
2
6
Vikram R.
VR
Vikram R.
Head of Information TechnologyMid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Setup and Call Recording, but Invoicing Needs Work

|MyOperator
I like that MyOperator records all incoming and outgoing calls on toll-free numbers. This helps my business prove what we talked about. The initial setup was very easy.
Prateek B.
PB
Prateek B.
Sales ManagerMarketing and AdvertisingSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Useful APIs and Support, but Reliability Issues Drove Us Away

|MyOperator
I liked that MyOperator had APIs and webhook-based integration for our calling, and that we could integrate it through our platform. Their team was supportive with the integration, guided us through what needed to be done, provided API documentation and other details, and walked us through the backend configuration.
mahak g.
MG
mahak g.
Service OfficerMid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Smart AI Call Routing, but Clunky Workflow Editing

|MyOperator
I like MyOperator’s AI automation and visibility in call routing and IVR flows. It moves away from rigid, frustrating button menus toward natural conversational understanding, identifies caller intent immediately, and resolves repetitive inquiries through 24/4 self-service. The basic setup was straightforward and guided. I got a virtual number active, created user profiles, and set up a basic ring strategy in less than a couple of hours.

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HQ Location:
Noida, Uttar Pradesh

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What is MyOperator?

MyOperator is a Business AI Communication Platform that unifies WhatsApp Business API, cloud telephony, and AI agents on a single CPaaS infrastructure. Trusted by 12,000+ businesses across healthcare, education, real estate, ecommerce, and financial services, MyOperator has powered over 2.5 billion customer conversations. The platform combines AI voice agents, AI chat agents, intelligent IVR, smart call routing, shared team inboxes, and workflow automation, giving sales, support, and operations teams one connected system to manage every customer conversation. Native integrations with Zoho CRM, Zoho Desk, Shopify, and open APIs keep communication data in sync across existing tools. Built for scale with enterprise-grade reliability, role-based access, and SLA-backed support, MyOperator helps businesses respond faster and convert more leads.

Details

Year Founded
2013
Website
myoperator.com