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My Service Depot

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13 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
1997
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My Service Depot Reviews

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Verified User in Retail
AR
Verified User in Retail
10/21/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

SmartService Overall

Love that techs can see history of the customers, less phone calls to the office
Verified User in Consumer Services
UC
Verified User in Consumer Services
10/19/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Monitor your crews and dispatch efficiently

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job. The mobile feature called iFleet is great. It gives you real time location of where your employee is through an iPad that they use. They generate service tickets which are a great and professional way to show for our work to the customers, incase they weren’t on site.
KS
Kate S.
10/04/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Excellent Fleet Management

Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.

About

Contact

HQ Location:
Columbus, OH

Social

@myservicedepot

What is My Service Depot?

My Service Depot, accessible via their website at https://www.smartservice.com/, is a software company specializing in providing comprehensive business management solutions tailored primarily for field service companies. Their flagship product, Smart Service, serves as a powerful tool that schedules, manages, and streamlines operations for businesses involved in industries such as HVAC, plumbing, electrical, and beyond.This platform fundamentally acts as an addition to QuickBooks, ensuring seamless integration of scheduling and invoicing directly into the accounting software. It equips service businesses with the capabilities to handle dispatch, customer relationship management (CRM), equipment tracking, routing, and inventory management, all within a singular, unified system.Smart Service's commitment to enhancing operational efficiency is evident through its feature-rich mobile app, iFleet, which provides field technicians with real-time access to job schedules, customer data, invoicing, and more, right from their mobile devices. This integration facilitates a smoother workflow and eliminates the need for double data entry, thereby saving time and reducing errors.Overall, My Service Depot’s Smart Service software promises to optimize day-to-day operations for service-based businesses, making it an indispensable tool for those looking to elevate their productivity and coordination.

Details

Year Founded
1997