This is a good question, I don't find anything particular to prefer in the system, honestly. I find the lacking of complete report offered on hotello give the experience, less of a '' best feeling''

In my daily task as eCommerce Manager, I need to pull-out a tremendous amount of data to get a clear picture of the upcoming days/weeks and months in terms of On-the-book, Forecasted, YTD, YOY datas. Hotello Property Management systems does have numerous reports that analyses and populate the requiered information in a first step to efficiently Yield Manage your rates and inventory. Hotello has a Yield Management Module that makes the Yield (Pricing and Restriction) more easy and fast. Excellent customer service by the way and focused on improving the software according the trends of the market. Hotello is constantly evolving which makes it never outdated in terms of what an Hotelier needs to efficiently accomplish his daily management. Also, the H Market View features is extremly helpful when the time comes to send a new emailing campaign and/or target a specific audience for a specific event in town (ex: Grand Prix F1, Valentine's Day, etc.).

Hotello is an excellent PMS, user-friendly and efficient. The customer service and their technical support team are more than effective.