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MetaCaseDesk

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4.5 out of 5 stars
8 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.5
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MetaCaseDesk Reviews

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Verified User in Computer Software
UC
Verified User in Computer Software
07/14/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

MetaCaseDesk - Ticketing tool

|MetaCaseDesk
The best part about using MetaCaseDesk is that it provides cloud support as well. We use Microsoft 365 with this software. It is fairly simple and easy to use compared to Tableau.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
12/21/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amazing ticket tool and case management solution

|MetaCaseDesk
SOme of the things i like about using this tool are: Data backup at office 365 There are 2 portals which makes it very easy to work,Support and client Easy view of ticket Active directory is amazing
Vivek K.
VK
Vivek K.
Computer Science Student |
10/09/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Nice experience with MetaCaseDesk

|MetaCaseDesk
I genuinely liked the idea of Metacasedesk about the IT helpdesk and ticketing tools. Metacsedesk is a suitable environment for businesses that are running on microsoft share point.

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HQ Location:
Jersey City, NJ

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@MetaCaseDesk

What is MetaCaseDesk?

MetaCaseDesk is a comprehensive help desk software solution designed to streamline customer support operations. With its focus on enhancing productivity and improving customer satisfaction, the platform offers a suite of features including ticket management, knowledge base creation, and automation tools to optimize workflow. MetaCaseDesk is particularly suitable for businesses seeking to centralize and effectively manage their customer service processes.

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