Our product development team is highly reliant on user feedback. I used Merren to collect user feedback. We got real-time data and analyzed it for immediate insights. With the help of swift customer feedback, our product development team could work on rapid developments and product upgrades.

After using this software, I want to share two main highlights: 1. Merren has the AI-powered survey builder. It can create instant and engaging surveys in a few clicks. 2. We customized the AI survey template and published it among our customers. We got really high completion rates. We were also looking for a multilingual translation feature. Merren has the automated translation feature for surveys. Now that was a bonus!

We were looking for a multichannel survey platform and Merren perfectly fit the bill. Merren has a commendable multichannel survey capability. We liked the shift from a single-channel web form to other engaging platforms. We utilized the AMP emails, chatbots and Whatsapp surveys and witnessed a high response rate from our customers.