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Merge

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255 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.7
#1 in 5 categories
Grid® leader
Serving customers since
2020

Profile Name

Star Rating

222
29
1
1
2

Merge Reviews

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Profile Name
Star Rating
222
29
1
1
2
Bhavik P.
BP
Bhavik P.
05/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Exceptional Support and Rapid Feature Releases

Their support staff is truly world-class. Our company has collaborated with many third-party clients, and Merge's support team stands out as top tier. I also appreciate their consistent schedule of feature releases. The team members seem to have significant autonomy, so whenever I raise an issue with support, it genuinely feels like the product and engineering teams are giving it real attention and priority.
Verified User in Computer Software
AC
Verified User in Computer Software
05/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Outstanding Support and a Product That Works Great

Merge's support team is always really helpful and often go above and beyond, and the product works great.
Verified User in Computer Software
UC
Verified User in Computer Software
05/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Exceptional support, needs input validation for the ISU field during the initial onboarding process

The level of support from the Merge team is exceptional, specifically our Account Manager, Jemma, who is proactive, professional, and incredibly quick in responding. The integration with Pylon for support works fine. Beyond day-to-day help, Merge is genuinely invested in our success, actively seeking feedback to help shape their product roadmap, making us feel like a true partner.

About

Contact

HQ Location:
San Francisco, US

Social

@merge_api

What is Merge?

Merge is the connective infrastructure for production AI. Its unified platform lets AI access business data, take action across SaaS systems, and control how models run in production. Instead of building integrations, agent infrastructure, and model management in-house, teams integrate with Merge once. Thousands of companies, from AI-native product teams to Fortune 500 engineering orgs, trust Merge to get AI from pilot to production faster.

Details

Year Founded
2020
Website
merge.dev