Mattermost

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370 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.3
Serving customers since
2016
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Mattermost Reviews

Review Filters
Profile Name
Star Rating
228
111
19
7
5
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
01/31/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Secure, Self-Hosted Team Chat with Strong Slack-Like Functionality

Mattermost is a strong team communication platform. It offers Slack-like functionality with good channel organization, direct messaging, and integrations.
Aaditya Raj K.
AK
Aaditya Raj K.
Game DeveloperMid-Market (51-1000 emp.)
01/14/2026
Validated Reviewer
Review source: Organic

Efficient, Self-Hosted Solution for Secure Team Collaboration

I appreciate Mattermost for its easy-to-use interface and the ability to create different channels for different teams within the company. Hosting our own server makes everything fast, and it is valuable to integrate a lot of useful systems and custom bots in the platform. Having our important data stored on the company server and the option for developers to set up and integrate various bots and tools easily are significant advantages. I find the bot commands especially useful for creating instant tickets and receiving automatic notifications for different alerts. The fact that custom bots can provide helpful information from external systems inside Mattermost is a great feature as well. Additionally, the overall setup process was pretty easy, aided by online video tutorials and documentation.
Abhishek C.
AC
Abhishek C.
12/28/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Platform with Room for UI Improvement

I use Mattermost as a secure team collaboration and messaging platform to support day-to-day communication and coordination. I appreciate how it helps keep conversations organized through channels, direct messages, and integrations, especially in environments where data privacy and self-hosting are important. The platform eliminates the need to rely on multiple tools or public chat apps by combining messaging, file sharing, and integrations in one place. I like how it centers on reliability, transparency, and control, which builds trust within the team. It supports disciplined communication through clear channels and integrations, which helps teams stay aligned without noise. Mattermost grows alongside technical and organizational needs, making it feel like a platform you invest in, not just a tool you use. Its strong focus on security, permissions, and self-hosting addresses compliance and data ownership concerns while keeping conversations organized and easy to follow across teams and projects.

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HQ Location:
Palo Alto, CA

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What is Mattermost?

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.

Details

Year Founded
2016
Website
mattermost.com