Marker's integration with the PM systems we already use sealed the deal for us. No one like to log in to multiple applications and manage communications in different places. The customization options for the widget are great as well.

The intuitive interface of Marker.io has greatly simplified the bug reporting process, making it accessible even for those without technical expertise. It's simple enough but very efficient. Our team had no issues intergrating it into few of our projects, it's easy to configure to your liking and we use it daily now.

First off, no one likes the QA process. It doesn't matter whether you are the client or the agency, the QA process is always painful. As an agency owner, we had not figured out how to do the QA process well until we found Marker. Adding it onto our websites was simple - and it automatically placed all new requests into the correct spot on each of our project management boards. We actually bring this process up during our sales discussions as a lot of our clients are used to manual QA processes where emails are passed back-and-forth. We let them know that the QA process will be as simple as pressing a button. With this tool, we save at least a day's worth of project management time on every project. Using it for one project per month ends up paying for itself multiple times over. Also, I have submitted a few tickets for new feature requests over the years and some of those have even been implemented. I'm impressed with the customer support they have provided.