Clean and Clear UX/UI. Easy to set up and use.

Omni channel communication combine all communication channel in one single platform

CINNOX is developed by a telco M800 which provides DID, ITFS and SMS service, etc. Traditionally, we can only rely on PSTN to make an off-net call to communicate between customers and us. After having CINNOX, our customers and us can cross-communicate between on-net and off-net; our customers can chat with us through a widget on our corporate website or use a direct web link. Moreover, it can integrate with the most popular social media platforms such as WABA, Facebook Messager, WeChat or other third-party platforms. So, our customers can also contact us through their favorite social media. We can handle most inquiries on a single platform, especially during the pandemic. We do not need to make some changes on our PABX to set call forwarding and avoid disclosing our personal phone number. We only need a web browser or mobile app. Furthermore, CINNOX provides APIs for us to achieve different management, operation or reporting tasks, such as sending bulk SMS from a template or generating various kinds of reports.