Loway
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Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology.
Investigates your business with more than 200 Metrics regrouped in 83 tables / charts. Easily creates all the dashboards and wallboards you need. Shares information with your team in real time or simply design the perfect dashboard to keep everything under control at a glance. QueueMetrics-Live includes a Softphone for each of your Agents.
Loway Reviews
Travis W.
Project Specialist First Call Resolution, LLCQueuemetrics works, it just has restrictions
About
What is Loway?
Loway is a company specializing in call center management software. Their flagship product, QueueMetrics, is a comprehensive monitoring and reporting suite designed to enhance the performance of contact centers. QueueMetrics provides detailed analytics, real-time monitoring, and reporting capabilities to optimize call center operations. It supports Asterisk-based PBX systems and is equipped with features such as agent performance tracking, customizable reports, and quality control tools. Loway aims to improve operational efficiency and customer service for businesses of all sizes.