I like how LinkSquares tracks the changes/activity for documents, I like the customer support, and I like the connection to DocuSign.

A key upside of LinkSquares is that it is easy to configure and manage internally without having to repeatedly go back to the vendor or rely on IT for routine changes. Legal teams can independently maintain the system as needs evolve, which supports long-term sustainability, flexibility, and ownership. The platform allows Legal to organize tasks and workflows in a structured way, helping ensure that key steps are not missed and that responsibilities are clearly assigned. This supports consistency across contracts and reduces reliance on informal tracking methods (e.g., email or spreadsheets). Importantly, LS enables clear approval and sign-off controls, creating defined review checkpoints and an auditable record of authorization. This strengthens internal controls and governance, particularly in regulated environments where documentation and accountability are critical. From a systems perspective, integration is relatively straightforward, making it easier to connect LS with existing tools and workflows without heavy customization or disruption. In terms of cost, pricing is generally reasonable for the value delivered, particularly given the time savings and risk mitigation benefits. That said, document storage fees could benefit from further refinement, especially for organizations with large or rapidly growing contract repositories. A notable strength of LS is the quality of support—not only during initial implementation, but on an ongoing basis. The support team is responsive, knowledgeable, and proactive, and there is a clear willingness to take customer feedback seriously. This ongoing engagement helps ensure the platform continues to evolve in ways that reflect real-world legal and operational needs. Finally, LS’s continued move toward deeper AI integration is particularly compelling. The expansion of AI-driven contract intelligence, analytics, and automation represents a meaningful value add and positions the platform well for future legal operations and compliance needs. Bottom line: LS empowers Legal to manage its own system, organize work efficiently, integrate easily with existing tools, and enforce disciplined approval and sign-off practices—supported by strong ongoing vendor partnership and increasingly sophisticated AI-driven capabilities that enhance long-term value.

Prioritize, LinkSquares’ matter management tool, which helps me with efficient tracking, management, organization, and communication with key stakeholders regarding contract requests.