Ease of use: the self-service portal is incredibly fast and easy to use, it allows you to request quotes without needing to do more than drop an address or pair of coordinates along with the type of services you require. Small Business Feel, Corporate Capabilities: lightyear assigns a team to your account to make the process as smooth as possible because carriers are never easy to deal with. Further, after I complained to them over an incompetent PM from the carrier side, they decided to change their model. Now lightyear has a dedicated PM from the carriers who they know and work with. I can speak from the difference of getting a circuit 7 months apart and it is night and day. The first PM I got from the carrier didn't know any of the steps and caused a 30-day delay on the install. My second circuit with the dedicated PM has gone much more smoothly, I'm certain had we not tried spinning it up during the holidays that they could've gotten me lit at an off-net location in 60 days. Competitive Pricing: my first circuit lightyear was able to undercut the carrier by 33%, my second circuit we didn't have a need to get a second bid when lightyear came back with a very reasonable rate

Dealing with ISPs can be painful. It is advantageous to have an organization like Lightyear taking all of the work relating to managing circuits and gathering quotes/options for new internet circuits. Lightyear simplifies everything about this work and saves us a ton of time!

We attempted working with several telecom agents and learned that the process is painful. Then we found out about Lightyear and gave them a try. It was almost unbelievable, their online quote tool was perfect and the quote prices were all less than the other agents had presented us. After we picked out favorite quote, they helped to negotiate an even lower price with the carrier! Throughout the install, Lightyear was constantly in the loop and basically handled all communications with the carrier for us. Their team is clearly highly experienced. The carrier made a mistake when installing the circuit. Lightyear immediately worked with the carrier to get everything resolved, which would have been a major waste of time for us to handle ourselves. We are so impressed with the people at Lightyear and would never dream of ordering a circuit with them.