Lettria was easy to set up to analyze our call samples and start our annotations.
The deployment was also very quick, thanks to the support of the Customer Success team.
As a pet insurance, we need to monitor closely our customer feedbacks. While we don't have internal data-science people, Lettria helped us access excellent sentiment & emotion analysis, as well as topic detection. The platform is very well designed and our software engineering team managed to integrate their APIs in a matter of hours
Lettria is the go to platform if you're looking to implement AI within your sales cycle. The team is reactive and composed of experts who will advise you on NLP techniques.
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