Gurpreet and Gabriel our support team at LemonadeLXP deserve commendation. They are responsive, knowledgeable, and genuinely committed to ensuring a seamless experience for our users. Any questions or concerns are addressed promptly, making us feel valued as customers. This is a very valuable tool for us here at Gorham Savings Bank helping assist us with digital adoption.

My team's Digital Academy experience so far has been excellent! My Customer Success Manager has been incredibly helpful every step of the way. The platform was easy to set up. Onboarding calls told me everything and more! There is a Digital Academy Knowledgebase that provides a large library of resources including instructions, ideas, and helpful tips. Our bankers and customer service representatives are sharing demos with customers and everyone is finding them to be a useful resource!

We choose LemonadeLXP (upgraded with Digital Academy Premium) to assist with our digital banking conversion. With LemonadeLXP, in a matter of minutes (really!), we created fully branded demos that introduced and trained our team and members on completing a process in the new digital banking platform. Nearly all the walkthrough demos were created even before the platform itself was available for testing or live to our members! Each demo was easily built by a small team consisting of LD & Marketing specialists; no special programming skills were needed. Our team members found this style of training easier to comprehend and more engaging than step-by-step PDFs or hard to navigate videos (which not to mention would've taken more time to create than a LemonadeLXP demo). Our members appreciated the sneak peek the demos provided but more importantly the demos helped them understand how to access their finances in the new digital banking platform. Having integrated the demos onto our website, into our Glia (our chat provider) and IVR system, or on tablets in branch, members could easily get the help they needed before talking with a team member. Digital Academy Premium was optimal at enhancing our ability to manage our brand look/feel, user experience with voice-over walkthroughs, and securely siloing team member only content. The icing on top - we found the entire Lemonade team to be highly knowledgeable, always available when needed, and very flexible. Truely a great partnership!