We choose LemonadeLXP (upgraded with Digital Academy Premium) to assist with our digital banking conversion. With LemonadeLXP, in a matter of minutes (really!), we created fully branded demos that introduced and trained our team and members on completing a process in the new digital banking platform. Nearly all the walkthrough demos were created even before the platform itself was available for testing or live to our members! Each demo was easily built by a small team consisting of LD & Marketing specialists; no special programming skills were needed. Our team members found this style of training easier to comprehend and more engaging than step-by-step PDFs or hard to navigate videos (which not to mention would've taken more time to create than a LemonadeLXP demo). Our members appreciated the sneak peek the demos provided but more importantly the demos helped them understand how to access their finances in the new digital banking platform. Having integrated the demos onto our website, into our Glia (our chat provider) and IVR system, or on tablets in branch, members could easily get the help they needed before talking with a team member. Digital Academy Premium was optimal at enhancing our ability to manage our brand look/feel, user experience with voice-over walkthroughs, and securely siloing team member only content. The icing on top - we found the entire Lemonade team to be highly knowledgeable, always available when needed, and very flexible. Truely a great partnership!

LemonadeLXP is easy to use, with a quick implementation. Our assigned support and technology team were second to none - wonderful, accessible partners.

We have struggled for years to try and get staff to complete the required training. Since using Lemonade LXP our staff engagement has increased and people are actually enjoying the training. The fact that training can be done in 2-5 minute chunks makes it easy to fit into any part of your day. Before using Lemonade our staff just wanted to get it done - now they want to get 100%! That is a HUGE change! The competitive aspect has also sparked some friendly competition which has made the training more fun as well. The support that we have gotten from the Lemonade team has also been invalubale. They have been will to answer any question as well as hold my hand through out implemenation and beyond. Their willingness to expand their content catalog based on our needs has also been amazing. If we ask for it, they can usually make it happen.